Website Conversion Optimization

Companies tend to focus solely on increasing website traffic, but more important is what visitors actually do once they are on your website. Profits are determined by sales and so an effective website is one that will persuade users to take the action you desire practically every time and make the sale.

Conversion optimization refers to structuring a website to be as user-friendly as possible so that more visitors are converted into customers. You might have taken steps to increase traffic to your website but perhaps you are not seeing a proportionate increase in your sales.

In order to convert as many users as possible into customers, you must take several aspects of your website into account:

  • If you sell products online, is the buying process simple and secure?
  • Is your telephone number visible on all pages so that visitors can easily pick up the phone should they have a question that is not answered on your website?
  • Is your site organized in a simple, concise manner so that visitors can find the product or service they desire easily?
  • Does your website provide comprehensive information about your services and products?

These are just a few examples of the ways in which any website can be enhanced to optimize conversions.

In order to increase your conversions, you must first ask yourself what the ultimate goal of your website is: an online purchase, download of information, signing up for a newsletter, etc. This goal can vary widely depending on the nature of your business.

Once you have identified your website’s goal, you can more easily determine what changes should be made in order to make the user’s experience a great one, so that they cannot help but become your customer. Focus on making the process from home page to your conversion easy, friendly and quick.

Increased traffic is a step in the right direction, but more conversions will ultimately help your business reap more profits. Focus on your conversion goal and remember to see your website from the user’s perspective.


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