Comments on: When It’s Time to “Fire” a Bad Customer http://www.zanderchance.com/2009/01/31/when-its-time-to-fire-a-bad-customer/ The Best Super Affiliate You've Never Heard Of! Fri, 03 Feb 2012 22:49:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Sara http://www.zanderchance.com/2009/01/31/when-its-time-to-fire-a-bad-customer/comment-page-1/#comment-710 Sara Fri, 20 Feb 2009 18:23:25 +0000 http://www.zanderchance.com/?p=673#comment-710 Thank you for posting this. Some customers, usually about 5% for our business, constantly complain about one thing or the other. No matter how you attend to them, they have something else to complain about. It took me a long time to realize that these are a small percentage, who never spend much money to begin with anyway (even if they are repeat customers) and simply drain you. They cost more than they are worth. It's best to let these customers go elsewhere. Some customers complain no matter what you do. Especially if you've been very prompt in responding and have gone out of your way to provide the best customer service. Some customers just don't have anything better to do than complain. Thank you for posting this. Some customers, usually about 5% for our business, constantly complain about one thing or the other. No matter how you attend to them, they have something else to complain about. It took me a long time to realize that these are a small percentage, who never spend much money to begin with anyway (even if they are repeat customers) and simply drain you. They cost more than they are worth.

It’s best to let these customers go elsewhere. Some customers complain no matter what you do. Especially if you’ve been very prompt in responding and have gone out of your way to provide the best customer service. Some customers just don’t have anything better to do than complain.

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