Comments on: Don’t Fall For The ZipWeb Scam

By: Hendeson

Hendeson — Fri, 03 Feb 2012 22:49:37 +0000

I have my recording of the Zipweb rep repeatedly telling me I would be contacted 3 times and that I would not be billed unless I agreed to keep the service. Being the lawyer that I am, I also made a statement on the recording stating that they did not have permission to bill my phone, etc., the guy said yes we will call you 3 times, also you will get a call tomorrow… Anyway, they billed me anyway. Ultimately after forcing them to send me the recording wherein they say I authorized this billing, they refunded all my money, I think $600.00 worth. AGain, contact US Postal Inspector looking into this company and others. His name is Andrew Wong.
ANDREW WONG PHONE CELL 415-819-3918

agwong@uspis.gov

By: VINCE

VINCE — Thu, 24 Nov 2011 12:20:34 +0000

MARC MC COLLINS IF IM NOT MISTAKEN U R AN EMPLOYEE OF ZIPWEB SIR HEHEHE

By: victim

victim — Sun, 10 Apr 2011 20:40:19 +0000

The people offering positive comments on this company are being paid to do it, or else being made offers they can’t refuse. Where’s law enforcement when we really need it?

By: Greg

Greg — Sun, 03 Apr 2011 03:56:00 +0000

I’m always suspicious whenever somebody calls me by phone or they advertise it on tv.
Experience has generally proven that people buy mostly on impulse so that is why these sales techniques are so effective.
Zipweb is not a total scam…Let’s just say they are 3/4 of the way there.

By: EI

EI — Mon, 09 Aug 2010 13:24:51 +0000

I have a very bad experience with ZIPWEB, Payment1, or as

they are listed on Better Business Bureau (BBB) eBusiness

Service Group. Just as most other posts here describe,

they do not appear to me to be a reputable company. As of

today, May 5, 2010, BBB has them Rated F. BBB description

of Rating F is We strongly question the company’s

reliability for reasons such as that they have failed to

respond to complaints, their advertising is grossly

misleading, they are not in compliance with the law’s

licensing or registration requirements, their complaints

contain especially serious allegations, or the company’s

industry is known for its fraudulent business practices.”

(That is a copy and paste from BBB site.) This Rating

accurately describes my experience with the company. First

off, the person at our company that talked with someone

with a heavy overseas accent never gave authorization for

any charges. Additionally, our representative took the

time to ask three times if there would be any charges of

if there ever would be. Once we discovered one of our

phone lines was being charged $107.95 per month, we

contacted the third part Payment 1 to find out what the

charges represented. They told me they specialized in

search engine optimization so our company would show up

first in search engines. They also claimed that the search

had to include city and state. Well guess what, it you

search for our business including city and state we will

be on the first page because we are the only business that

will fit the search. We have never been shown any evidence

that any service was provided for the fees charged. They

would never provide any type of invoice or bill describing

the charges. I requested a copy of the audio file that

they claimed contained the proof of authorization for

charges. They claimed that a copy of this audio file would

be provided for me within 7 business days. I have just

called them for the 8th time in 7 weeks and they still

have not provided the file. They did once offer to refund

one monthly charge because of the delay in providing the

audio authorization file. I contacted the North Carolina

Utilities Commission and filed a complaint against ZipWeb

for what the commission calls SLAMMING. Our telephone

carrier promptly refunded all charges from ZipWeb.
When i did finally get the audio file, sure enough it had

been edited to only include the agent getting our

representative to say it was ok for them to provide one

month of free service. Total rip off. Call your states

Utilities Commision if you have been charged unfairly as

we were.

By: Lauri McClure

Lauri McClure — Wed, 04 Aug 2010 20:31:07 +0000

We also got scammed by these people. I talked to the telemarketer and figured I had not agreed to anything. They say they have an audio of me agreeing to this, but were unable to play it for me. I am trying to get my phone company to reverse the $200 in fraudulent charges because they refused. To add insult to injury, I went to their website and tried to find a listing for us, but it didn’t come up under any search I tried. Stay away!!!

By: Fed Up

Fed Up — Mon, 02 Aug 2010 16:07:28 +0000

SCAM! SCAM! SCAM! Did I say that this is a SCAM! The few favorable responses that that you may have read is just the people from the scam Zipweb. I got hit with a cramming scam once. Take a look at the back of your phone bill for any odd charges. To prevent this from happening again, contact your phone company and tell them that you won’t allow changes to be made to your account by voice. They can do this and it will prevent this Cramming scam from occurring.
And by the way – Yes, these *sshol*s will chop your conversation up and provide the phone company with the answers that they require. SO he’s a big DON’T DO – DON’T Ever say the word – YES.
Two big things to keep from getting scammed – Don’t say the word YES – and call your phone company up this instant and tell them that you will not permit them to make changes to you account via voice. Do this and you will be a lot safer.

By: tyra banks

tyra banks — Sun, 11 Jul 2010 16:41:37 +0000

You better believe my post. I work as a call centre agent in the philippines dialing for zipweb.com and there are different vendors of the account we have ACQUIRE ASIA, PACIFICHUB, AMBERBASE SOLUTIONS to name some. Our intro spiel is we emphasize that BEING THE FEATURED AND RECOMMENDED BUSINESS IN THEIR AREA NEXT MONTH IS AT NO COST – YES, THIS MAY BE TRUE BUT zipweb is not freakin known like superpages. we insist also THAT WE WILL ” CONTACT THEM 3X” THE UGLY TRUTH HERE IS THAT, you will only receive 1 phone call and they splice every recording so pls. do cancel your listing if you already have one and you were scammed.

By: Ed Smale

Ed Smale — Tue, 22 Jun 2010 20:43:33 +0000

There was no mention of a 30 day trial period – it was a quick we’re updating our records on our website. When I called them back @ 866.586.3900, the rep THEN told me of the 30 day free period – and placed us on a do not call list. Now I have to wait a week or so to see what they actually intend to do.

By: Tom Messina

Tom Messina — Wed, 16 Jun 2010 22:03:54 +0000

Just like most people listed here, I too fell for the 30 free trial. Tried to cancel before the end of the free trial and couldn’t get through so I returned their email explaining that it was a complete waste and to please cancel. My answer came back a few minutes later – Delivery to the following recipient failed permanently: Localconnectservices@zipweb.com. When their bill showed up on my phone bill, I was furious. Called again, got through this time and was able to cancel. No money back but did get an email back acknowledging the cancellation. I then called my phone company (Century Link) and they put a block on my phone bill and told me not to pay the ZipWeb charges. I hope that is the end of it.