There’s a local gym chain in South Jersey called Future Fitness. My Dad actually belonged to this gym for a few years before moving to Florida..
Anyway, a good friend of ours has been a member of Future Fitness for over 3 years now. Her husband got laid off last year, and she decided to cancel her membership since money was tight. When she contacted the gym, she was told that there’s a cancellation policy in her contract, requiring her to give 90-days notice!
She explained her situation to the person on the phone, and they asked her to come in and speak with the manager to see if something could be worked out.
They setup an appointment for that weekend. When she got there, the manager wouldn’t listen to her situation – Instead, he tried getting her to pre-pay for 1-year, which would be cheaper than if she had stayed month-to-month. She told him that her husband was unemployed, and that she needs to conserve money, not spend more!
His smart-ass response? “Maybe he’ll get a job soon.. Why don’t we just freeze your account in the meantime?” Freezing your account is another scam, where they charge you $5/mo to keep your account active, instead of the regular $40/mo.
Needless to say, it was a lost cause. She’s now waiting out the 90-days, while trying to get the word out to as many people as she can about the true scumbags these people really are.
She’s not the only one that’s had issues with Future Fitness. Check out the 14 complaints on Ripoff Report about this company!
It’s sad.. If they had let her out of her contract, she would have probably rejoined when their finances got back in order. Instead, she’ll tell EVERYONE she can about this, and lose a bunch of potential customers in the process.
Please help spread the word! Thanks.