Intense Debate + Automattic

I talked at length with one of the guys from Intense Debate on Sunday at BlogWorldExpo, and I was really psyched about implementing their system into one of my more popular blogs. So imagine my surprise when I found out that they were acquired by Automattic this morning, and that a bunch of their functionality will be added to WordPress 2.7 (which is slated for a November release)!

This is huge news, and a real death blow for other competitors (DISQUS, etc), regardless of how they try to spin it. Ironically, DISQUS was also at Blog World Expo, but their booth gave no indication to what they did, and when I walked over there, I was greeted with a blank stare. Honestly, if you’re not going to run your booth correctly, you might as well just save your money and not exhibit at all!

In any event, congrats to ID, and here’s to a much-needed improvement to the WordPress core!

Blog World Expo – Day 2

I was looking forward to today’s keynote speech (I’m a big Linkin Park fan), but I woke up around 8:45am and realized that I’d never make it in time. Oh well, maybe someone will throw up a video on YouTube or something.

In the first session I attended, two of the speakers were no-shows. Apparently they partied a little too hard the night before, and were nowhere to be found. I’m sorry, but that’s just unprofessional! In any event, they managed to pull off the session even with the no-shows, and it was good.

After that, I went back to the exhibitors hall to hit up some of the vendors I missed the day before. I noticed that the MarketLeverage booth was pretty much empty, so I headed over there to try my hand at the Cashinator. In retrospect, I should have watched John Chow’s video beforehand, as it would have given me some good pointers. But video and the iPhone don’t mix, so I missed out. Still, I managed to grab a paltry $14, which would pay for my taxi ride back to the airport later this evening.

The “networking reception” included some finger foods, and a bunch of alcohol (who the heck is drinking at 1:30pm on a Sunday?!).. The food was better than the $9 pizza I had the day before, but it would have been nice if they mentioned it. By the time my partner made his way to the hall, all the food was gone!

And of course, I loaded up on more Jones Soda! :)

I talked to the exhibitors who I needed to, and then headed back to the hotel to decompress before my red-eye back home. Again, I wish I would have booked a longer stay in Vegas, but there was too much going on back home unfortunately.

Going through my free t-shirts, one thing was clear – American Apparel shirts rock, and are SOOOO much better than all the rest of the cheap crap out there. If you’re a company that’s giving out t-shirts, spend the extra $$ and get a high-quality t-shirt from AA. Otherwise, it’ll just end up in my drawer, never to be worn again.

Looking back on the show, I was pretty happy with how it turned out. I never did hook up with Tyler Cruz, but I ran into John Chow on Sunday morning (and got a free Izea t-shirt), and saw Zac Johnson and Shoemoney passing by a few times. I met some cool people, made a bunch of business connections, and got some free swag. All in all, a good trip!

Here’s hoping for a show on the East Coast in the future, as I’m getting tired of this constant cross-country traveling. (On commercial airlines, no less!)

Blog World Expo – Day 1

I should have planned this trip better. But the workaholic I am, I decided to fly into Vegas late Friday night. Of course, on Friday morning I found out about the free tickets from Blog4Tix, and I was a bit ticked off.. Between that and the TechSet party that night, I felt like I was missing out. :(

My business partner had flown in on Thursday, and he had a great time at Blue Man Group (4th row seats!) and at the party. Saturday morning came way too early (I didn’t get into my hotel until 2am EST), and I missed the keynote speech. But 10am rolled around, and it was time to start hiting the exhibit hall before the sessions started!

There was an interesting mix of exhibitors there, and I was surprised to see so many of them giving out free t-shirts. I’m used to free pens, stress balls, and other junk.. Had I known this, I would have brought a bigger suitcase!

The problem this quickly caused was that the little plastic bag they gave us wouldn’t hold many shirts at all. In prior conferences, the main sponsor would usually give out a decent sized tote, and that would do the trick. (A few hours latern I stumbled across the BlogCritics booth, and they had the perfect tote for all my swag!)

Anyway, at 11am I headed to my first session. It seems like a few of the speakers had partied a little too hard the night before (strip clubs at 3am, etc), but they managed to pull it off nonetheless. By about 1:30pm, I was getting pretty hungry, and was surprised to find that there wasn’t any lunch provided (old literature had indicated that lunch was included).. $9 later, I’m chowing down on a mediocre pizza and some HEAVENLY Jones Soda. Jones Soda was a big sponsor of the show, and I totally fell in love with their Cola (made with pure sugar cane instead of HFCS)!

A few hours later, we went back to the hotel, got some dinner, and later headed over to the “welcome reception”, where we found a mountain of food. DOH! We weren’t the only people that had eaten prior. It would have been nice if someone would have mentioned that beforehand. :(

In any event, we had a decent time there, and then headed over to the Zappos.com party at Prive in Planet Hollywood. That was total chaos, and you couldn’t even move in there. After 15 minutes, we bounced and hit a few casinos, before calling it an early night.

BlogWorldExpo Weight Loss Results

So I had almost a month to shed some weight for BlogWorldExpo.. And just like Diddy in Making The Band 4, I failed miserably. I didn’t make it to the gym even ONCE, and as such I didn’t lose any weight. :(

September got REALLY hectic, and every day there was a new excuse for not going to the gym. But at the end of the day, I’m to blame. I could have woken up earlier, I could have worked out on my lunch, I could have skipped some TV, I should have eaten better.. It’s a struggle.

Back when I worked a regular 9-5 job, I would work out at the company gym on my lunch hour, and it was simple..

So if you see me at the show, please excuse the little bun in the oven. :)

Your Best Source of Business is Your Existing Customers

Are you are out there trying to get new customers?

Are you spending a great deal of your time prospecting new business?

Are you working harder and harder to get new clients?

Most of you would answer all these questions with a loud YES.

Yet, how about these questions?

Are you aware of how much of your product/service your existing customers buy from people other than you?

Do you have more or less business with your existing customers than you did last year? Do you know why?

When was the last time you worked on selling your existing customers? I bet your competition was there not long ago?

Point is, how much selling are you doing to your existing customer base.

In many cases you can actually increase your business 50-100% and more!

Why are you working so hard with people who do not even know you, yet ignoring the customers who already love you and know you do great work.

Start working your customer – upsell, resell, expand.

Learn it. Live it.

Skype Users – BEWARE!

I used Skype over 2 years ago when I needed to video conference with a colleague in another country.. It worked well for what we needed, but I never used it again. Over that time, Skype got purchased by eBay, and they added a number of features and such.

Tonight, I come home and see a number of e-mails about “Skype Credit allocation from Business Control Panel”, and see that I was charged 50EUR. At first, I dismissed the e-mails as another phishing scam. But I decided to log into Skype and see if there was any such credit in my account.

To my horror, it turned out that someone had gotten into the account, activated the seamless PayPal payment transfer option, and purchased 50EUR worth of Skype credits!

What doesn’t make any sense is that I used a non-standard username, a non-standard password, and I hadn’t used the account in years. So how did the account get compromised?

http://www.theregister.co.uk/2008/09/02/mysterious_skype_hijackings/

Looks like I’m not the only one this has happened to. Like it or not, there’s been a security break at Skype, but no one is owning up to it.. Thankfully, I contacted support and they’ve reversed the charges.. But reading the Skype forums, it sounds like others haven’t been as lucky.

If you’ve used Skype in the past, you might want to consider closing your account if you’re still not using it. With their integration with Paypal, it makes it much too easy for someone to siphon money out of your account without your knowledge, and then you’re up a creek without a paddle!

Dedicated Server Tips

Sorry for the lack of interesting posts over the past few weeks.. Our new dedicated server has really kept me busy, and I thought I would share some of my newfound knowledge with you.

1) Do you really need all those plugins running on your WordPress blog?

It turns out that one of the reasons our server was crashing was because 100s of httpd processes were being randomly spawned by a renegade plugin (bad coded, I suspect).. And while it might not cause a problem on smaller sites, it really caused havoc on our largest site! We disabled the plugins in question, and life is good.. And we don’t really miss the functionality that the old plugin provided!

2) Keep up-to-date with the latest versions of your plugins..

With the constant WordPress updates, you need to make sure that you’re running the latest version of the plugins, or else things won’t work.. I was naively relying on WP’s new plugin notification system, but found that many plugins (like Dagon Design’s Form Mailer) didn’t show that version 5.5 was out, even though I was still running 5.33.

Additionally, older versions of PodPress just would not work with WP 2.6+. An absolute nightmare, considering even the latest version (8.8) has some major issues with WP 2.6, and the author is over a month behind on the elusive v8.9 that is supposed to fix this.

3) Keep up-to-date on WordPress updates!

Don’t leave yourself wide open to known exploits.. WordPress has a history of security issues, but the WP team is pretty good on updating their software to keep you protected. Unfortunately, many people get lazy and don’t update to the latest and greatest. Big mistake – What’s worse, the 5 minutes it takes to update, or the hours and hours you’ll spend fixing the mess caused by hackers?

4) Install a firewall ASAP!

As I mentioned in a previous post, a firewall is essential.. And it’s better to get your firewall setup on your own terms, rather than in the midst of a DDOS attack! Trust me.. :)